I have tried to make a complaint via the app however I have not received a response. I was not informed that my subscription was coming to an end and have been charged $71.99 for an annual subscription. Per the Digital Markets, Competition and Consumers Act legislation for an annual subscription to renew I am to receive two clear reminder emails within the 14 days prior, neither fo which I received. Please process a refund on my account.
Hi Abbe, I have finally subscribed after listening with my daughter Caoimhe every night for quite a while now! Caoimhe loves all of your bedtime stories, especially Hector & Sunny. Her little brother Oisín listens sometimes too and I've recommended to many parents who's children find it hard to settle at night. Caoimhe & Oisín would love a shout out some time! Best wishes from the Herberts, Dublin, Ireland
Hi this is James and his mom. James is 7 we live in the Orlando, Florida area. James joined about six months ago and we are so thankful for how much it helps him fall asleep. 😴 He asked Cappy and Tito about how fast jets can go and we loved hearing his voice in that episode. We just never sent in a message when we first joined and would love a welcome shout out in a future episode if you can. James would also like to ask, how fast as a chickadee Tito go
We are so excited to find Koko Club awhile ago. My daughter has been going to bed listening to Koala Moon stories and begging me to subscribe for Koko Club. I just let my daughter know I joined Koko club, and she is over the moon excited. She already cannot wait to hear her name at the beginning of the story. Please do a shout out to my daughter Madeleine CC from Fullerton, California.
Callie is turning 10 years old tomorrow and listens to the podcast every single night to help relax. She particularly loves Hector and Sunny and she also really enjoyed the ADHD episode and found it really helpful as she is neurodiverse. If she could have a surprise shout out it would make her birthday extra special :)
My daughter and I are long time listeners that have just upgraded to the yearly subscription, we’re loving the new content! Can I get a shoutout to my daughter Francesca H from Sydney Australia Thanks heaps for helping end our days in such a calming, loving way 😊 Cheers, Rafael
Hi! We've listened to Koala Moon for the past couple of years and are so excited to be members now! We listen most every night and often repeat our favorite stories. Thank you for adding some special time to our bedtime routines and for the help winding down and falling asleep. Please give a shout-out to Henry (10) and Hannah (8) from Washington State. Thank you again and we look forward to many nights with you!
We are new annual subscribers and have loved listening to Koala Moon for a while now! Twin brothers Jax and Will would love a shout out before an episode. Hector and Sunny episodes are their favorites! We come to you from Utah, USA. Thank you for all of the wonderful stories and many more to come! Laura
Gussie from Toronto, Canada wants to thank Abbe and Koko for the welcome video. She got a Koko club subscription for her 6th birthday and she is so excited! She also lost a tooth on her birthday!! She loves listening to Koala Moon and would love a shout out. Keep up the great work!
My daughter Ella (and her pup Pip) absolutely love the show! It’s inspired us to make up our own stories about a fox cub named Crystal and a wolf pup called Diamond who help Forest creatures solve problems. Wondering if you could please shout Ella out for her birthday on the 15th of July? And if you’re up for it tell a story about Diamond and Crystal? Thank you